📝 Order Cancellation Policy – Zeina Boutique

At Zeina Boutique, we understand that plans can change, and we aim to make the cancellation process as smooth as possible.

✅ Cancellation Before Shipment

  • Customers may request order cancellation within 2 hours of placing the order.

  • If the order has not yet been processed or shipped, we will approve the cancellation and issue a full refund.

🚫 Cancellation After Shipment

  • Once your order has been dispatched, it can no longer be cancelled.

  • However, you may still refer to our Return & Exchange Policy for further options after receiving your order.

🔄 How to Request Cancellation

To cancel your order, please contact us at:
📧  zeinabrand11@gmail.com
📞 +92-300-8444-935
with your Order Number and reason for cancellation.

ℹ️ Important Notes

  • Refunds (if applicable) will be processed back to your original payment method within 7–10 business days.

  • Cash on Delivery (COD) orders cannot be cancelled once shipped.